Suppliers Relationship

Cittaerp allows comprehensive information about your suppliers as well as measuring their behavior, performance and adherence to the terms of their contract with you. Cittaerp provides an effective mechanism for handling the supplier relationship process.  It has a comprehensive supplier relationship management functionality to give you a structured and visible way to mediate poor performance and proactively improve .

Cittaerp delivers effective management of the entire procurement process including right and timely sourcing of goods and services, enhance relationships with suppliers and identify cost saving opportunities. It enables, cross functional cooperation among internal stakeholders in the supply chain process.

Cittaerp helps you streamline supply chain operations, enforce compliance with contracts and purchasing policies, and improve overall spend management. The supply relationship management supports the full e-procurement cycle: from source- and purchase-to-pay to spend and
supplier performance management.

Cittaerp delivers an efficient management of your suppliers, define performance parameters and rate your suppliers.

Citterp allows intelligent supplier segmentation thereby, promotes intelligent sourcing as derived from understanding groups of suppliers and their importance to your organization.  Therefore, you can target your strategies more accurately and more effectively towards suppliers.

Cittaerp allows you to store relevant details for an efficient supplier relationship management including rates, lead times,, tax rules & policies,  minimum and maximum order quantities while such information are use to drive effective RFQ strategies and efficient procurement policies on realtime basis.


Cittaerp procure-to-pay process enable the integration of the purchasing function with the accounts payable function in your organization. The Cittaerp procure-to-pay processes include the following:

  • Supplier Management
  • Purchase Requisition
  • Request for Quotes/ Bids
  • Review Quotes/ Bids
  • Purchase Order
  • Inspection Certification
  • Receiving
  • Invoice Booking
  • Accounts payable
  • Payments

Cittaerp allows assessment of supplier’s compliance with corporate rules of engagement, policies and  regulatory standards. It ensures selection of qualified suppliers for sourcing and ensure up to date profile.

Cittaerp ensures efficient and effective management of accounts parables. It enables automatic compliance   with corporate guidelines and policies relating to supply chains and account payable. It delivers efficient Accounts payable document management system with  approval workflow routes which are easily automated in line with the delegated authority limits as set by Management. Cittaerp has the flexibility for various account payable policy factors including the following among others .

  • Centralized or decentralized accounts payable system.
  • Multiple supplier restrictions criteria eg supplier size, supplier geographical location, etc
  • Trade credit terms.
  • Electronic payment for improved efficiency
  • Average days of parables outstanding

Cittaerp procure-to-pay solution speeds up everyone’s work, and increasing the entire organization’s productivity. It connects sourcing to buying, and buying to paying, to ensure savings are realized across the entire enterprise.

Cittaerp  Procure-to-Pay combines e-sourcing, e-procurement, e-invoicing and accounts payable invoice automation capabilities

Cittaerp oversee the entire approval and payment process, regulatory compliance efforts and credit ratings with real-time analytics and full audit trail.

Service Procurement

Cittaerp delivers  complete control and oversight for services spending and thereby your company can save money on business services.

Cittaerp service procurements functionalities include the following

  • Service Providers Management
  • Service Requisition
  • Request for Service Quotes
  • Review Service Quotes
  • Award Service Order
  • Service Performance Certificate
  • Service Invoice/Bills
  • Accounts Payable
  • Payments

Cittaerp oversee the entire services procurement cycle, measure supplier and performance, and achieve a complete view of services spending

Cittaerp enables the procurement services to be  procured at the lowest possible cost as defined as  the optimum combination of price, quality, availability, and service. Cittaerp assist with cost control programs and relevant operational support to all units.

Cittaerp provides the functionalities to efficiently manage the service providers of the organization.

Cittaerp delivers strong functionalities to efficiently manage outsourcing services by service providers

Warehouse & Inventory

Cittaerp is designed to support and optimize warehouse functionality and distribution outlet management. It facilitates the following planning, organizing, staffing, directing, and controlling of the utilization of available resources in the warehouse including materials storage into, within, and out of a warehouse, while enhancing the performance of warehouse employees.

Cittaerp manages everything from door to door, from receiving to manifesting. It gives you detailed information for everything including products, employees, and inventory  transactions . It tracked the following among others

  • Receiving items into a warehouse or other location.
  • Putting away received goods.
  • Bin locations management
  • Picking, packing and shipping items
  • Item Movement and inter-warehouse transfer
  • Inventory Counting and reconciliation
  • Product sales and inventory levels.
  • Product obsolescence and spoilage.

Cittaerp inventory management functionalities track inventory levels, re-order points, orders, sales and deliveries. This re-order functionalities allows you to avoid running out of products and production materials or tying up too much capital in inventory. Cittaerp delivers inventory management optimization with the following features among others:

  • Reorder point: the number of units that should trigger a replenishment order
  • Order quantity: the number of units that should be reordered, based on the reorder point, stock on hand and stock on order
  • Lead demand: the number of units that is forecast to be sold during the lead time
  • Stock cover: the number of days left before a stock-out if no reorder is made

Cittaerp allows you to track inventory items via bar-code and/or other tracking criteria, such as serial number, lot number or revision number. It allows utilization of bar-code, radio-frequency identification (RFID), and/or wireless tracking technology. It provides option for tracking and counting inventory using bar-code scanning.

Cittaerp delivers the unique and efficient customer demand management for your supply chains and distribution channels.

Companies that are primarily service-oriented rather than product-oriented can use Cittaerp to track the cost of the materials they use to provide services. This way, they can attach prices to their services that reflect the total cost of performing them.

Supplier Self-Service Portal

The Cittaerp Supplier Portal enables the suppliers to automate routine supply chain execution transactions such as quotation, purchase orders, ship notices and commercial invoices.  It enables strategic sourcing, collaborative design and demand planning to be automated thereby reducing not only the cost of these complex supply chain transactions, but the latency of information sharing

Provides supplier self-registration while approval route can be defined for the registering process in line with the company approval policies and procedures. Also, pre-qualify conditions can be set with automated validation during self-registration process.  It allows suppliers to easily modify their address and banking information.

With Cittaerp Supplier Self-Service Portal, Request for Quotes by you can easily be sent to relevant suppliers at their individual  self-service portals with instant notifications . The suppliers can easily complete and submit their quotes and attaches relevant documents at their self-service portal. Also, the purchase orders process is automated and sent to the suppliers self -service portal while other relevant delivery and procurement documents including supplier invoices can be submitted at the portal.

The portal provides both supplier and your company a single, shared view of data. The visibility enables the two parties to collaborate on corrective actions to improve overall supply chain performance. Dispute resolution becomes streamlined and easy as the process will benefit from the shared view on a portal.


 Cittaerp supplier self-service portal provides instant access to relevant document information including invoice status, payments and Purchase Order information. It offers the ability for suppliers to perform self-service inquiries online whenever they need to know the status of an expected payment.


Cittaerp’s Supplier Self-Service Portal streamlines the Supplier interactions, communication and data exchange with the in-house procurement’s team. It manages the supplier relationships and communication throughout the product lifecycle. It enables supplier collaboration during the service lifecycle to enhance customer service, optimize costs, and improve quality.

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